Sep 3, 2026BusinessPlatform shiftBusinessSonos 27 Lets ChatGPT Control Music Across Its Speaker SystemThe Sonos 27 update gives the company a route to make AI a system-wide control layer, while its rollout will test whether Sonos can restore confidence in software after its 2024 app failure.2 min
Sep 2, 2026BusinessLaunchBusinessMeta Drops Token Counts From Reviews While Employees Test HatchMeta is separating performance assessment from AI activity just as it puts a more autonomous tool in front of employees. Whether workers trust Hatch with personal accounts remains a separate test.2 min
Aug 31, 2026BusinessEnterprise adoptionBusinessClaims Adjusters’ AI Backlash Hits 98% Negative Reviews as Insurers Automate ClaimsThe backlash is not simply resistance to a new tool. Adjusters describe being held accountable for faulty outputs while job losses and fewer entry-level openings sharpen fears that automation is remaking the profession.3 min