The Agentic PM: Lessons from Amazon Rufus and Kaya | PTC SF
Hosted by Products That Count + Jessica Ngo + Ankit Raheja
Register with organizer
What to look forward to
Mukesh Jain, Kaya AI CTO and former leader of Amazon Rufus’s generative AI shopping team, will discuss taking AI from prototype to trusted, measurable product with SF Chapter Lead Ankit Raheja, an AI product leader experienced in machine learning and data products. The fireside conversation will explore customer trust, AI agents, product impact, and lessons from building at Amazon, Walmart, and Kaya.
Inside the event
What does it take to turn an AI prototype into a product customers trust—and a business can measure?
Mukesh Jain led the generative AI shopping team that built Amazon Rufus, which Amazon credits with helping deliver nearly $12 billion in incremental annualized sales in 2025. Today, as CTO and Head of Kaya Labs at Kaya AI, he’s applying AI to procurement and supply chain in construction and infrastructure.
Join Mukesh and SF Chapter Lead Ankit Raheja for a fireside conversation about the decisions behind that work: moving from prototype to production, earning customer trust, and building products that can act on a customer’s behalf. Bring your questions about what to ship, how to measure its value, and where human judgment still matters.
Come be part of the refreshed Products That Count San Francisco community. Meet fellow product builders over pizza and share what you’re working on.
Free to attend · Pizza provided
What we’ll explore
- What it takes to move AI from prototype to production.
- How knowledge systems and product decisions shape customer trust.
- What changes in product work when building agents.
- The mistakes Mukesh would avoid if he were starting again.
Who should join
Product builders and leaders, including people working in UX, customer experience, and adjacent roles who help shape and build products. If you’re exploring how AI changes what you can build and how you work, this conversation is for you.
Over pizza, tell Ankit what you’re working on and which topics you’d like the SF chapter to explore next. Your questions and ideas can help shape future gatherings.
When and where
Thursday, November 12, 2026 · 6–8 p.m. PST
Pendo · San Francisco, CA
Evening schedule
- 6 p.m. — Arrival
- 6–6:30 p.m. — Networking
- 6:30–7:30 p.m. — Evening program, including the fireside conversation
- 7:30–8 p.m. — Networking
- 8 p.m. — Event concludes
Registration
Request to join using the button above. Registration is subject to approval. Submitting a request does not confirm your place. Accepted guests receive the exact address when their registration is confirmed.
About Mukesh
Mukesh Jain is CTO and Head of Kaya Labs at Kaya AI, building AI for procurement and supply chain in construction and infrastructure. Previously, he led the generative AI shopping team behind Amazon Rufus. His experience spans bringing AI products to customers at Amazon, Walmart, and Kaya.
Meet your SF chapter lead
Ankit Raheja · SF Chapter Lead, Products That Count
Ankit is an AI product leader with experience building machine learning and data products across retail, automotive, and technology. As Products That Count’s SF Chapter Lead, he’ll moderate the conversation and welcome you to the refreshed community. Come say hello and share what you’re building.
About Products That Count
Great products start with great product teams. Products That Count brings product builders and leaders together to learn from practitioners and one another. Our San Francisco chapter hosts candid conversations about the decisions behind building great products.
Hosted by Products That Count
In collaboration with Pendo
San Francisco, CA
Venue listed by the organizer · San Francisco, CA. Confirm the final address before traveling.
Open in Google Maps ↗Discovered through Cerebral Valley. Details come from the event listing and the organizer page; registration is managed by the organizer.
Last checked: Nov 5, 2026. Confirm current availability before making plans.
Organizer page checked: Nov 5, 2026. Check registration for the latest details.