Investigate tickets beyond documentation
Reads screen recordings, logs, account data, and code to investigate support tickets that documentation cannot answer.
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Coding / product dossier
Kai Resolve by Gleap
AI support agent that investigates recordings, logs, account data, and code to answer or diagnose tickets.
Product brief
What Kai Resolve by Gleap does.
Kai Resolve is the AI agent for support tickets your docs can't answer. It reads the screen recording, logs, account data and your code, read-only, then answers the customer or escalates with a diagnosis. Confirmed bugs become coding tasks your team reviews.