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The appointment puts a dedicated leader over sales and partnerships as business customers become the larger share of the voice AI company’s revenue. The disclosed percentages show a changing mix, not the dollar scale behind it.
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ElevenLabs is formalizing an enterprise-led growth push by appointing Ashley Kramer, formerly OpenAI’s vice president of enterprise sales, as its first chief revenue officer. Kramer will own global revenue, partnerships, and customer engagement as the company sells voice models and agents into support, sales, marketing, and operations. ElevenLabs reports enterprise customers now generate 55% of revenue, versus 40% last year, but gives no dollar figures.
Kramer previously led enterprise sales at OpenAI and will oversee ElevenLabs’ global revenue function and partnership ecosystem.
Enterprise revenue share rose 15 percentage points year over year, according to ElevenLabs and Bloomberg’s prior figure.
ElevenLabs says its agents handle more than 15 million conversations globally each week.
Business customers have become the larger side of ElevenLabs’ revenue mix, making sales and partnership execution a more immediate part of its growth plan. The voice AI company has hired former OpenAI enterprise-sales executive Ashley Kramer as its first chief revenue officer.
ElevenLabs says enterprise customers account for 55% of its revenue. Bloomberg reported that the share was 40% last year, a 15-percentage-point increase. Chief Executive Officer Mati Staniszewski described the crossover as an inflection point. The percentages establish a changing revenue mix, but not the dollar size of the enterprise business.
Kramer previously served as OpenAI’s vice president of enterprise sales. At ElevenLabs, she will lead the global revenue function, oversee its partnership ecosystem, and work directly with customers and partners. ElevenLabs has positioned the hire as part of an effort to increase business demand for its AI voice tools.
ElevenLabs frames its enterprise pitch around making AI interactions useful and trusted across different languages, cultures and settings. The company says it is building models and agents that brands can personalize, while enterprise adoption spans customer support, sales, marketing, product work and business operations.
ElevenLabs says its agents handle more than 15 million conversations worldwide each week and names Meta, Stripe, Klarna, Hasbro and Deutsche Telekom as customers. Staniszewski said most of the company’s business now comes from helping large companies streamline operations and create revenue-generating customer experiences.
The commercial test is now more specific than a shift in customer mix: whether ElevenLabs can turn its stated enterprise demand into a global revenue operation across direct customers and partners. Its revenue-share disclosure does not show how much enterprise revenue that operation must support.
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