Products AI News

AWS Makes Its Contact-Center AI Designer Generally Available With Rules Beside the Model

The product separates flexible conversation from fixed decisions such as identity checks and eligibility, while linking voice calls to on-screen choices and preserving context during a transfer.

19 hours agoProducts

Anthropic Gives Retailers Claude Agent Blueprints, With Checkout Still Off-Limits

The new guidance packages shopper recommendations and merchant decision support for a holiday-season retail push, while keeping agents from completing purchases.

Earlier this week

1 story

YesterdayProducts

Salesforce Pushes Agents Into CRM Workflows as NIST Turns to Identity Controls

The shift is not just from answering questions to taking actions across business systems. It puts permissions, audit trails, change control and traffic capacity ahead of model choice for teams trying to move beyond pilots.

Last week

8 stories

Oracle Adds AI Studio Skill to Fusion 26C, Deploying Pro-Code Agents Inside Fusion Apps

The new pro-code path is built around where an agentic application runs: Oracle is tying developer tools to Fusion’s existing data, workflow, security, and audit infrastructure.

Harvard Uses 7 AI Faculty Avatars in a $699 Founder Bootcamp, While Keeping Live Advice Human

The program makes repeatable startup practice available on demand, but reserves live expert sessions and investor access for the human side of the experience.

Perplexity Puts Computer Behind MCP, Opening 400+ Services to AI Clients

The endpoint turns Computer into an execution layer for compatible assistants, but clients must preserve task state and surface logins, questions and sensitive-action approvals.

Harness Launches Agent-Ready Repository and AI Review for High-Volume Code Changes

The products pair high-volume repository operations with inherited permissions and merge-time checks, but Harness still places the final decision to ship with people.

Aug 25, 2026Products

Harvard Uses 7 AI Faculty Avatars in a $699 Founder Bootcamp, While Keeping Live Advice Human

The program makes repeatable startup practice available on demand, but reserves live expert sessions and investor access for the human side of the experience.

Aug 25, 2026Products

Platform shift Products

Amazon to Close Mechanical Turk Sept. 30, Ending a 21-Year Data-Work Market

The shutdown retires a broad marketplace for digital piecework, leaving dependent businesses to migrate and some workers without a flexible source of income.

Aug 25, 2026Products

Anthropic Connects Claude Science to 60+ Databases and Tools for Enterprise Work

The company’s challenge is to prove that integrations, traceability and controlled agents can become a durable advantage even as enterprises retain control of their sensitive systems.

Aug 24, 2026Products

Platform shift Products

Blitzy and XBOW Push AI Beyond Short Tasks Toward Continuous Enterprise Work

The emerging pitch is not a better copilot but a system that can carry an enterprise goal through to completion. The unresolved question is whether audit trails and accountability can keep pace with that handoff.

August 2026

7 stories

Aug 22, 2026Products

Serval’s Catalyst Pitches AI-Built Workflows as a ServiceNow Replacement

The new agent can turn recurring ticket problems into proposed automations, but Serval must still show it can manage the customization, governance and trust demands of large enterprises.

Aug 22, 2026Products

Benchmark Products

Oracle Wants AI Agents to Pick Trusted Reports, Not Write SQL

The design can make database answers more repeatable by fixing the query underneath them. But it leaves a consequential judgment with the model: selecting the right report and inputs.

Aug 21, 2026Products

Pricing change Products

Google Gives Eligible College Students One Free Year of AI Plans

The offer differs by region, while the product update gives learners overlapping ways to turn questions and course files into quizzes, documents, notebooks and research conversations.

Anthropic Opens Claude Academy as Free Training for Its AI Products

The free catalog teaches task selection and human review alongside Claude workflows. Whether those lessons improve real deployments remains unmeasured.

Mistral Gives Enterprise AI Five Ways to Keep Digging Through Documents

The new retrieval loop is designed for answers buried in long files, tables, and linked records. Mistral’s internal benchmarks show large gains, but private enterprise collections remain the more consequential test.

Binance Lets AI Agents Trade With User-Funded Exposure

Agent OS separates the controls Binance can apply to an account from the trading decisions made inside a user-selected AI application.

Slack Wants to Be the Shared Desk for Rival Coding Agents

The new product gives teams one place to assign, track and review agent work. But the agents, accounts and development infrastructure behind that channel remain separate.