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Enterprise adoptionInfrastructure

Natera Moves Scheduling Voice Agent to Bedrock AgentCore; AWS Reports Sub-7-Second Latency

The healthcare deployment is built around keeping callers engaged during slow backend work, while concentrating connection and session coordination in a more complex orchestration layer. Natera has migrated an automated voice agent for mobile phlebotomy scheduling from Amazon ECS containers to Amazon Bedrock AgentCore. The agent is designed to let patients arrange at-home blood draws by phone.

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