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Macquarie Shifts Two Psychology Subjects to AI-Guided Learning, With Human Tutors Optional

The new format makes a course-grounded chatbot part of weekly learning, but separates assessment from those activities and leaves live help optional. Macquarie plans to bring back in-person classes in alternate semesters from 2027.

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Macquarie Shifts Two Psychology Subjects to AI-Guided Learning, With Human Tutors Optional
Macquarie Shifts Two Psychology Subjects to AI-Guided Learning, With Human Tutors Optional

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Macquarie University is moving two mandatory psychology subjects from campus classrooms to an online format built around an AI chatbot—and making human tutors optional. The chatbot, called Virtual Peer, uses course material uploaded and checked by professors. It asks students questions, runs scenario exercises, and can monitor their conversations, so it is designed as a constrained course tool rather than a general-purpose tutor. The subjects were taught in person in the first semester of 2026. In the new format, students get readings, quizzes, videos, and AI activities, but none of those activities is compulsory. Assessment remains separate, through research tasks and exams. Macquarie says campus classes will return in alternate semesters from 2027, giving students a choice of format. The scale is notable. Virtual Peer handled nearly 80,000 student questions in the first half of 2026, after answering close to 80,000 during all of 2025. Most questions were administrative. Human support still exists, but students have to seek it out: one subject offers six weekly Zoom sessions for 400 students, and the other offers 10 for 700—roughly one session per 70 students. Attendance rises around assessment deadlines. Other universities are testing education chatbots, including Cogniti at the University of Sydney and Birdy at Central Queensland University. But Central Queensland associate professor Meena Jha says replacing in-person teaching with virtual tutors is unusual, and could weaken engagement. The key constraint to watch is whether optional AI support can genuinely replace routine classroom contact without making human help harder to reach.

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Macquarie University is testing a hybrid model in which course-specific chatbot Virtual Peer handles weekly psychology activities, while human help becomes optional rather than part of core classroom time. The two subjects moved online after in-person delivery in semester one of 2026, with campus classes planned for alternate semesters from 2027. The experiment shows a constrained AI tutor scaling routine...

  1. 01

    Virtual Peer uses professor-uploaded, checked material and can monitor student conversations, rather than acting as a general-purpose tutor.

  2. 02

    Paid tutors serve 400 and 700 students through six and 10 weekly Zoom sessions—about one session per 70 students.

  3. 03

    AI activities are optional; research tasks and exams remain the assessed components.

Macquarie University has moved two mandatory psychology subjects from in-person classes to online learning that includes weekly work with Virtual Peer, a chatbot built around course material. The change puts AI into a recurring teaching role while keeping paid human tutors available through optional Zoom sessions.

The subjects had in-person classes in the first semester of 2026. Their replacement format combines online readings, quizzes, videos and AI activities; none is mandatory, and students are assessed through separate research tasks and exams. Macquarie says in-person classes will return in alternate semesters from 2027, allowing students to choose a format.

A constrained chatbot, not a general-purpose tutor

Virtual Peer asks students questions and leads scenario-based exercises using information professors upload and check. That setup makes the tool course-specific rather than reliant on general material. Macquarie says it can also monitor student conversations on the service.

Human contact has moved outside the weekly core

The subjects retain weekly Zoom sessions with paid tutors: six sessions for 400 students in one subject and 10 for 700 in the other, or roughly one session per 70 students. Macquarie says attendance varies and rises around assessment deadlines. The design preserves access to people, but requires students to seek it out.

Other universities are testing different roles for AI

At the University of Sydney, hundreds of academics use the Cogniti platform for education-focused chatbots and scenario exercises. Sydney has shared it with institutions in Australia, New Zealand and the Netherlands. Its units include an oral-assessment practice bot and a metabolism tutor. Central Queensland University, meanwhile, is piloting Birdy in 24 units, alongside an academic-built subject-matter avatar called Neena Chatbot.

Central Queensland associate professor Meena Jha said she had not encountered another university both cutting in-person teaching and introducing AI chatbots. She warned that replacing human engagement with virtual tutors could create a serious engagement issue. At Sydney, staff planned a strike over AI protections, workloads and job insecurity as the university considered a future of more personalized AI teaching and reduced staff-student contact hours.

Sources

  1. theguardian.comMacquarie University swaps in-person psychology classes with AI chatbot for two subjects
  2. educational-innovation.sydney.edu.au2026 Sydney Teaching Symposium – Resources - Teaching@Sydney